To continually improve, organisations need to not only examine their innovation performance, but also to evaluate their management processes with which they develop and commercialise these innovations. Traditionally, when organisations are measuring their innovation performance they concentrate on macro-level indicators of inputs and outputs. However, such metrics seem to more indicate than explain the organisation's performance.

To understand more deeply the innovation performance of an organisation organisations need to delve more into the processes that are used to ideate, develop, and commercialise these innovations and the institutional capability and leadership.

Our innovation audit framework is designed to consider all types of innovation, whether technological, market, human resource, financial, information, and organisational innovation.

The framework considers five core innovation processes:

• Ideation and concept development,
• Idea and concept selection,
• Product or service development,
• Product manufacture or service delivery, and
• Open innovation activities and IP management.

It also considers three enabling processes:

• Innovation strategy,
• People and culture, and
• Metrics.

Our innovation audit allows organisations to systematically review their innovation-related activities, discern clearly their strengths and areas in which improvements can be made, and to develop action plans for improvements which can be monitored for progress. Our innovation audit has two dimensions:

• the process audit identifies whether the processes necessary to nurture, support, develop, and commercialise innovations are in place and best practice is used;
• the performance audit supports organisations to identify gaps in their current performance enabling them to put action plans in place to close them.

As part of the innovation audit process, several employees take the survey anonymously enabling us to access diverse opinions from several departments and units of the client organisation and gain an in-depth understanding of what works well and identify areas that need improvement across all innovation management activities.